Managing your appointment
Posted: 16th January 2018
If you need to change your appointment time or if you would like to cancel your appointment, please let us know 24 hour beforehand, otherwise 40AUD would be charged as a cancellation fee for unattended appointment.
If you were late for 15min or more, your therapist may make appropriate changes regarding your appointment time, including but not limited to, splitting your appointment into 2 parts, or rescheduling, depending on his/her schedule on that day.
Please be aware that being late would negatively impact your treatment (likely others as well), due to insufficient treatment time, especially for those who need treatment for multiple areas.